Will you give me a discount for being in another country?
It is a mystery to many people why US made drugs and medical products are sold at a premium in the US but are offered at deep discounts to buyers in other nations. Whatever the reason, it is not something that JWLABS is party to.
We have been asked for discounts on the grounds that the exchange rate for their currency into US dollars is unfavorable. We cannot compensate for this.
We are often asked to provide purchase receipts that reflect a different (lower) price than the actual selling price, for the purpose of avoiding taxes and customs fees in the nation to which it is sent. Again, we cannot compensate for these penalties, and we certainly will not falsify documents for that, or any other purpose. For international shipments, the purchaser will be responsible for any additional costs imposed by the receiving nation. It is therefore a good strategy to speak to a customs officer in advance, to determine what the fees are and what the procedure will involve and how long it will take for them to process.
In general, it is very difficult for us to provide our best support for people in other countries. In order for us to do this properly, we would need to have a satellite office in that nation, with bilingual employees. If we decide to do this, we would begin in China, where we have access to a manufacturing facility. JWLABS machines are currently made in the US.